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List of available services at Harare Int. Airport

Information desk
An information desk is available in the main lobby of the airport. The reception staff can inform travelers and companions on their flight, their experience at the airport or the formalities. Do not hesitate to call on them.
ATMs, BANKS
Holders of international credit cards (Visa, Mastercard) have the ability to withdraw money from the ATMs. These ATMs distribute US dollars (USD) banknotes. Bank branches are present in the passenger terminal:
  • FBC: Tel (+263) 24 258 5037, passenger terminal shop 59
  • CBZ: Tel (+263) 24 258 5031, passenger terminal shop 51
  • ZB: Tel (+263) 24 257 5364, passenger terminal shop 52
  • Post Office Bank: Tel (+263) 24 257 5364, passenger terminal shop 57
  • The Kwikforex Bureau de Change makes it possible to exchange foreign currency for american dollars: Tel (+263)772168192

See also the customs handbook

See also the exchange rates observed at the airport

VIP Lounge
The Dzimbahwe Executive Lounge and South African Airways Baobab Premium Class Lounge, open from 5 AM to 10 PM, are available for travelers seeking the comfort of a lounge to await boarding. Located in the departure hall, their access is restricted to business and first class travelers of some airlines, to access card holders and to passengers paying a one-time subscription fee. Access to wifi, to bar / snack, to television and to international press allows guests to spend a pleasant moment before takeoff.
Internet
Zimbabwe has several 4G operators selling SIM cards without subscription and 4G USB sticks for a cheap and fast internet access on your PC, tablet or phone. These SIM cards are available and can be activated in several shops in the airport. The terminal also has several wifi spots including that of the VIP lounges.
Stores and duty free shops
Many shops are available in the airport in international duty free area as well as in the main halls of departure and arrival. Books, international newspapers, souvenirs, jewelry, handicrafts, ready-to-wear, postcards and stamps, phone and electronics, perfume, alcohol and tobacco are proposed to travelers.
  • Aurex Jewelerry: (+263) 4 585356/7
Post office
To send letters, postcards and parcels, for purchases of stamps and for receiving and sending money orders, the Zimpost office of Harare Airport is open in office hours.
Zimpost: zimpost.co.zw (+263)4 575268
Police & security
Harare Intl. Airport is always concerned about the safety of passengers and aircraft. The police of the airport listen to all travelers. Security officers also ensure compliance with international standards. You can call them to report any suspicious activity. In addition, we remind you that leaving luggage unattended can cause its destruction and prosecution against you.
  • Airport police station: (+263) 242 575366
  • Airport Immigration Office: (+263) 242 575296
  • Airport Customs: (+263) 242 585020
Luggage wrapping
To strengthen and protect your luggage from bumps, scratches or theft, Shrink Wrapping, a paying luggage wrapping service is available in the check-in area of Harare International airport hall. Uses strong plastic film to protect against handling damage and to prevent items being inserted or removed.
Call center
It is possible to obtain information on departures, arrivals, delays and other information by telephone calling the airport.
Information: (+263) 4 585 073
Luggage scales
Each airline flying to Zimbabwe impose a different baggage allowance. It is important that every traveler comply with those rules under threat of being required to pay excess baggage fees that can be prohibitive. It is therefore recommended to weigh your luggage before you get to the airport. However, it is possible to weigh them on the balances available at check-in counters in order to lighten them if necessary.
Cabin baggage
Just like checked baggage, cabin baggage must meet a maximum size and weight. Airlines propose in the check-in area boxes to check if your cabin baggage meets the standards. Some passengers try at the time of boarding to carry more or different bags that those validated at check-in. They are exposed to leave their bags at the airport or to pay excess baggage fees in addition to delay the takeoff to the detriment of all travelers.
Travels & Last minute tickets
Passengers who have not had the time to buy their tickets or have missed their flights have the option to purchase a ticket at the airport (at generally higher rates). Correspondents of different travel agencies can offer these services.
Health
To ensure the comfort of its passengers and visitors, Harare airport offers a medical service for health emergencies and a pharmacy.
  • Emergency Medical Rescue EMRAS: (+263) 733432569 / 242 797432
  • MARS: (+263) 24 270 6034 / 77 2219 476
Baggage disputes
In case of loss, theft or damage related to luggage carried by travelers, you're advised to check with the Lost & Found baggage office.
Bars and restaurants
Harare airport has bars / restaurants in the main public hall and in the boarding area. You can eat there or consume various beverages, soft drinks and mineral waters.
  • CAFE ESPRESSO HRE: (+263) 242 79 7491
  • Vumba Coffee Shop: (+263) 77 435 6402
  • Corner Café: (+263) 77 226 9248
  • Catercraft: (+263) 242 57 5581 catercraft.co.zw
Baggage storage
A short term storage is available for personal effects and luggage, through a secure counter facility. Customers using the luggage storage will be required to fill in documentation, provide a passport to be copied and sign a disclaimer. Customers wishing to reclaim baggage will be required to show ID and provide their receipt. The charges are US$ 20 for 12 hours and US$ 30 for 24 hours. Office open from 6AM to 10 PM outside International terminal building.
WEATHER IN HARARE
Temperature : 21°C
Partly cloudy
Humidity : 64%
Wind : NE at 8km/h
Detail & forecast




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